The water and sanitary sewer lines from the mains in the middle of the street to the property line of your house or business is owned by the City. The property owner owns the lines from the property line to the house.
If you require a new water and/or sanitary sewer service from the mains in the street to the property line, please:
- Call the Environmental Utilities Department at 403.529.8176 to assist you with an estimated cost for the installation of the new services.
- Make application at the Planning, Building & Engineering Department at City Hall (phone 403.529.8208) along with a deposit for the estimated amount.
- Contact the Environmental Utilities Department (403.529.8176) to schedule the work.
- The final cost of the work will be calculated by the Environmental Utilities Department. You will either be billed for the shortfall from the deposit or refunded the excess from the deposit.
- Please note that you are not permitted to hire a contractor to complete the work on City lines in the street.
If you need to install (or replace) the water and/or sanitary sewer line from the property line to the house or business:
- You must make your own arrangements with a contractor of your choice. (The City will not undertake work on private property.)
- Please ensure your contractor obtains the necessary permits from the Planning, Building & Engineering Department on at City Hall (phone 403.529.8208).
