Information on the Gas Service Application Form and the process for obtaining gas service is available in the following document.

Gas Service Application Instructions

Each new service and load addition requires that an application form be completed to determine the appropriate cost estimate for the customer. Once a service size, meter configuration, main determination are completed a cost estimate is calculated by the Gas Utility, a copy of the application can be returned if requested by the customer.

The Gas Utility requires one copy of the applicant's surveyed and drafted site plan and mechanical drawings. The site plan must accurately show property lines, building locations, other service running lines and any of the applicant's facilities. These plans will be used to identify the location of the meter and regulator at the building, and to pick an alignment for the underground service.

The applicant or contractor will suggest the location of the gas meter set and service line. Once the Gas Utility approves the location, it must be marked on the Gas Utility service work order.

The Alberta Safety Codes regulations state that a regulator with an internal relief vent must not be installed within 1m of an opening window, door, dryer vent, or fresh air opening.

A frost charge for service installation during winter conditions does exist. The current charge for frost installation is approximately $425.00 per service.

Information concerning general rules and policies of the Gas Utility is available in Bylaw #2489.

Bylaw #2489

The construction of garages, decks or dwelling additions over gas lines, gas risers or gas meter locations without the proper authorization from the City of Medicine Hat Gas Utility is strictly regulated under the Gas Utility Bylaw #2489 and the regulations of the authority having jurisdiction. Please notify the Gas Utility before doing any work of this type, so the plans can be reviewed and arrangements can be made for any necessary service relocations at the customer's expense.

Further information on landscaping around gas mains can be found in the following document.

Landscaping Around Gas Mains

No work by the Gas Utility can commence until the requested information and a signed application form have been completed. At some time during the construction season, delays may occur because of our workload. Early authorization is strongly recommended to avoid a seasonal rush.

Before new commercial/industrial installations can be put into service, the Gas Utility will require a deposit, in an amount to be determined by the Gas Utility.

If you have any questions you can contact us via email at gas_service@medicinehat.ca or by calling the Plant Services Office at 403.529.8294. The Gas Office ( 364 Kipling Street SE) is open from 8:00 a.m. to 4:00 p.m. Monday to Friday.