The Community Development Department builds partnerships; supports community based organizations; facilitates community problem solving; promotes connections with families, seniors and youth; as well as offers a variety of direct services that enhance recreational experiences for residents and visitors.

Medicine Hat Regional 911 Communications is the emergency communications center for Southeastern Alberta, and provides emergency communication services, radio and dispatch capability for Alberta Health Services, Fire Departments within the City of Medicine Hat, Cypress County and the County of 40 Mile, the Medicine Hat Police Service, as well as call answer and dispatch for after hour Emergency Utilities.

Cultural Development is committed to ensuring that the arts flourish in Medicine Hat, and that our heritage is celebrated and preserved. The department provides cultural programs and services to the residents and visitors to enrich cultural life in the community, fulfilling its goal of connecting everyone with arts and heritage. This is accomplished through its primary programs areas including the Esplanade Arts & Heritage Centre, the Cultural Centre and the Saamis Tepee.

Emergency Social Services (ESS)
ESS oversees the human component of emergency response. Specifically, ESS is responsible for securing the essential needs of evacuees and response workers in an emergency.

Senior Services, through outreach and internal programs involving the coordination of 850 volunteers involved in 50 programs, provides facility management, partnerships and 20 support programs as well as a comprehensive food services component including 60,000 Meals on Wheels annually.

Social Development administers eight contracts with community based agencies offering a variety of services including, but not limited to, individual, family and group counseling, and a shelter for the homeless. Social Development staff facilitate or are involved with over 40 groups that plan, organize and deliver direct services to the residents of Medicine Hat and as an internal City resource, facilitates and identifies broad social issues such as poverty and accessibility issues.

Transit Services provides an affordable, accessible transportation system including 1,530,000 conventional transit riders, special transit and charter transportation for over 96,000 hours of service and over one million kilometers of travel annually.