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Ways to Pay

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Terms of Payment
Payment is due and payable to the City of Medicine Hat seven (7) days after the statement date. Payment of current charges not received by the City prior to the Penalty Date will be subject to a penalty in accordance with City Bylaws. Failure to receive or loss of utility statement cannot be accepted as a reason for non-payment or exemption from a penalty charge.

 City Hall will begin easing restrictions on July 13, 2020.


We continue to accept cheque and exact cash transactions by mail or by our Night Depository Box located at the west entrance of City Hall. We cannot issue change at this time. If you need to make a payment, please use one of the payment methods below.

 Payment Methods

  •  In person at City Hall with cash, interac, or cheque
  •  At Charted Banks, Trust Companies, Treasury Branches, Credit Union Offices
  •  At Night Depository Box located at the west entrance City Hall
  •  By mail to the City of Medicine Hat, 580 1 Street S.E., Medicine Hat, AB T1A 8E6
  • By credit card through PaySimply with a 2.5% convenience fee charged by PaySimply to cover payment handling and processing charges. 

 Please allow five business days for processing if paying at a financial institution or by mail.

 *all cheques are to be made payable to City of Medicine Hat