Sign up for eUtility paperless billingThe Gas Utility’s goal is to manage the assets of its natural gas and oil reserves and deliver natural gas to customers within its franchise area in a safe and reliable manner.


The Gas Distribution Department distributes natural gas to customers within its franchise boundary, obtaining a return on total equity that is warranted according to the Alberta Utilities Commission (AUC) for a regulated Gas Distribution Company. Gas Distribution uses competent trained personnel to provide customer service, engineering, construction, operation and maintenance of distribution facilities to ensure a safe and reliable system.

Gas Bylaw
To read the gas bylaw for the City of Medicine Hat, click here.

Gas Rates
For information about the Gas Rates, click here

Contact Us
Gas Utility Administration & Marketing
General Inquiries 403.529.8248
Fax: 403.528.2591

Gas Distribution
General Inquiries: 403.529.8190
Gas Billing Inquiries: 403.529.8111
Customer Service: 403.529.8190
Distribution Fax: 403.502.8059

Gas Utility Building
Mailing Address (Send all mail to this address):
364 Kipling St SE
Medicine Hat, AB T1A 1Y4

Gas Production Engineering &
Operations Sub-Office

200, 623 4 Street SE
Medicine Hat, AB T1A 0L1
Emergency Phone Numbers
Gas Emergency (Local-24 Hours): 403.529.8191
Gas Emergency (Out of Town-24 Hours): 1.866.248.8838

Gas Line Locates (Alberta One Call)
Phone: 1.800.242.3447

Gas Residential Construction Servicing
Phone: 403.529.8294
Fax: 403.502.8059

Gas Distribution Engineering
Phone: 403.529.8190
Fax: 403.528.2591

Gas Production
General Inquiries: 403.529.8248

Gas Production Administration & Land
Fax: 403.528.2591

Gas Production Engineering & Operations
Fax: 403.502.8759

Gas Production Accounting
Fax: 403.502.8772

Gas Production Partner Well Data

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