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How to apply online

To make the process of applying for permits, inspections and business licenses more convenient and efficient, Planning & Development Services is now using an ePermit system. The customer portal is open to all applicants.

As you look through the various types of projects on our website, you will see this button, indicating that you can submit your application using ePermit:


  • What is a Development Permit? How is it different from a Building Permit? Learn here >
  • Avoid delay in processing your application - review the relevant user guides below.


User guides

To avoid delay in your application, please review the user guides. These guides provide instruction and indicate specific items that you must provide when you apply.



  • Secure web-based applications.
  • Apply for development permits, building permits, trades permits, inspections, business licenses and other approvals and certificates provided by Planning & Development Services.
  • Customers may view the status of their current applications.
  • Potential for future online payment (subject to technical considerations and Council approval; date to be determined).


Payment methods

Non-professionals (homeowners etc): After your application is received and processed, you will be notified by phone or email of the cost of your application. Payment may be made in-person with debit, cash or cheque, or by mailing a cheque. See contact information below.

Professional customers: You will be mailed an invoice for application fees.


Can I still apply the old way?

In-person applications are accepted. For more information, see:

If you know the specific application form/document you need you may download it here:

ePermit is quicker!

Applying online will ensure faster processing of your application, since all applications are reviewed in the order in which they are entered. By applying in person or by email, a customer service representative will enter your application on your behalf, but your application will then be positioned further down the queue.

DO NOT make a duplicate application using both ePermit and email.

Questions? Contact:
Planning & Development Services
City of Medicine Hat (2nd Floor, City Hall)
Phone: 403.529.8374

For more information about ePermit, see Notice of Electronic Permit System (PDF)