The City of Medicine Hat website is undergoing maintenance between Oct 9-23. You may notice intermittent delays but content will continue to be updated regularly.

Customer Service

Press Enter to show all options, press Tab go to next option

Our Electric & Gas Distribution departments use competent trained personnel to provide exceptional customer service, engineering, construction, operation & maintenance of Distribution facilities to our customers to ensure a safe and reliable system.

Services We Provide
  • Residential Service Applications and installations
  • Commercial Service Applications and installations
  • Meter installation and field servicing
  • Power quality monitoring
  • Underground cable / line locating
  • Street Light maintenance on behalf of road authority
Quick Links

Contact Us
Office Location
Utility Distribution Systems
2172 Brier Park Place NW
Medicine Hat, AB T1C 1S6

Electric Distribution General Enquiries
Phone: 403.529.8262
Fax: 403.502.8060

Gas Distribution General Enquiries
Phone: 403.529.8190
Fax: 403.502.8190

After Hours Emergency Numbers

Electric Distribution
Phone: 403.529.8260

Gas Distribution
Phone: 403.529.8191

Alberta One Call (Electric or Gas Line Locates)
Phone: 1.800.242.3447