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Utility Emergencies

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The City of Medicine Hat is committed to the safety of our customers, the environment and our employees 

For urgent electric and gas emergencies, call 9-1-1
Call 9-1-1 for all emergencies that require involvement of

  • Fire Department
  • Ambulance
  • Police Service

Electric Emergency Services include

  • Motor Vehicle accident involving streetlights, traffic lights, electric transformers, etc.
  • Injury caused by electrical equipment
  • Fallen electrical wires
  • Any hazard that could cause injury
Gas Emergency Services include
  • Gas line hits
  • Gas odor
  • Carbon monoxide
  • Gas Distribution system outage calls

24 hour Gas Distribution Emergency Line
Gas Distribution responds to emergencies 24 hours per day
Phone: 403.529.8191

Contact A Qualified Gas Fitter
Gas Distribution does not assist with the following:

  • Service or repair to customer equipment
  • Issues relating to the operation of gas appliances