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COVID-19 (Coronavirus)

   For information and updates regarding the COVID-19 pandemic, please visit medicinehat.ca/COVID19.

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Assistance
If you require assistance, please contact the following:

Department Hours of Operation Contact
General Inquiries & Customer Service 8:30AM - 4:30PM, Monday - Friday

403.529.8111

customer_accounts@medicinehat.ca

Electric Utility (Power Outages)
8AM - 4PM, Monday - Friday
403.529.8260
Gas Utility 8AM - 4PM, Monday - Friday
403.529.8191
Municipal Works 8AM - 4:30PM, Monday - Friday
403 529 8177
Water & Sewer Utility
8AM - 4PM, Monday - Friday
403.502.8042

After Hours (All): 403.526.2828

Please note: Verbal and written abuse will not be tolerated. Calls or messages of a threatening nature will be immediately reported to Police Services.

Municipal Enforcement Assistance
Please do not use call or email the above contacts for Municipal Enforcement (Bylaw) related concerns.
 Please call them directly to report a complaint.

Municipal Enforcement & Police Non Emergencies
403.529.8481


If you have an emergency, please call 911.