The City of Medicine Hat website is undergoing maintenance between Oct 9-23. You may notice intermittent delays but content will continue to be updated regularly.

Report A Problem

Press Enter to show all options, press Tab go to next option

If you require assistance, please contact the following:

Department Hours of Operation Contact
General Inquiries & Customer Service 8:30AM - 4:30PM, Monday - Friday


Electric Utility (Power Outages)
8AM - 4PM, Monday - Friday
Gas Utility 8AM - 4PM, Monday - Friday
Municipal Works 8AM - 4:30PM, Monday - Friday
403 529 8177
Water & Sewer Utility
8AM - 4PM, Monday - Friday

After Hours (All): 403.526.2828

Please note: Verbal and written abuse will not be tolerated. Calls or messages of a threatening nature will be immediately reported to Police Services.

Municipal Enforcement Assistance
Please do not use call or email the above contacts for Municipal Enforcement (Bylaw) related concerns.
 Please call them directly to report a complaint.

Municipal Enforcement & Police Non Emergencies

If you have an emergency, please call 911.